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Shipping & Returns

1. We will arrange the shipment in 12-24 hours after receipt of your order and complete payment will be made. But if your item is sold out, we will inform you promptly and hope that you choose different model, if you do not reply our email in time, your order will not be shipped.
2. Once the order is sent, a tracking number will be sent to you automatically, so you can then check your item status.
3. We will deliver the items by using EMS or DHL or Fedex, and it will take 5-7 days for you to receive it.

redemption guarantee

On our web your fullest satisfaction is our top priority for long term business relations between us, we offer the return and exchange order. Before you return goods, please contact us an email the problem you are discussing with a first. Most of the time, we can solve the problem by solving technical support and you do not need to send back anything.

Refunds

We will gladly take back or exchange a goods, with original packaging received within 30 days after purchase (from the time products were received, Please note that our wep is responsible for return shipping costs), if you find the products with quality problems (non- Human factors or non-resistant external damage), it can be returned and exchanged. You must return the products in original packaging. If we get the products returned intactly, we will replace them with new ones and send them back to you again. We will pay the shipping cost for the replaced products we ship to you. . (Note: Our quality control is professional, which provide a final assessment of whether the quality problems are caused by personal factors or non-resistant external damage. The purchased products will not be repaired, replaced or returned free of charge if its quality problems are human factors or preventable Damages.)

Return and partial refund

Our website can not give a full refund for non-quality problems such as:
1. "The product does not look like the ones in your picture."
2. "The product is not what I'd imagine."
3. "I am not satisfied with this product."
In 7 days (from the date products went), if you return because of the above reasons to return the purchased item, you must send us back to the products in the original packaging (you will pay the shipping cost). If we receive the products intactly received, in addition to the shipping charges, we will also deduct a certain amount of processing fee based on your order total quantity and give you a partial refund.

Return and full refund

In 7 days (from the date products were received), if you find the products with quality problems, they can be returned and reimbursed. You must return the products in original packaging (you will pay the shipping cost). If we receive the products returned intactly, we will give you a full refund of the purchase item (shipping not included). . (Note: Our quality control is professional, which provide a final assessment of whether the quality problems are caused by personal factors or non-resistant external damage. The purchased products will not be repaired, replaced or returned free of charge if its quality problems are human factors or preventable Damages.)
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